Scammers are posing as bank representatives to get people to hand over their account or personal information. It's important to warn aging parents about these scams. 

Let your parents or loved ones know that banks won't reach out to customers by phone, email or text and ask for the following information:

  • Account number
  • Username or password
  • Your Social Security number
  • Your PIN
  • Your birthday
  • Your address
  • To fill out a form
  • To download an attachment
  • Reveal a security question answer

Customers may be asked to provide personal information to verify their idenity when they call financial institutions. But financial institutions won't call customers out of the blue to ask for this sort of information. And they certainly won't pressure customers to take immediate action to avoid having something bad happen -- which is something that scammers do.

To learn more, see Beware of Scams Targeting Your Parents' Bank Account.